Product Manager
SmartRecruiters
Responsible for launching a new team tackling an age-old job to be done in recruiting — Applying for a job.
Applying my playbook of PM tactics borrowed from Lean Startup and Agile methodologies, I;
- empower the team I lead
- act as a subservient leader
- take accountability for our outcomes
- set expectations in the face of conflict
- care personally about the well-being of the team and give feedback so they can improve
Senior Product Designer
SmartRecruiters
Worked in a forming team that was accountable for monetizing the post-application stage of a candidate's hiring experience. Was responsible for product discovery and design delivery. Using a lean mindset and a data-driven approach our team led metrics on engagement and revenue.
Principle Product Designer
PA Consulting
Covered a client's (Nuffield Health) UX manager's maternity leave. Worked predominantly on an information architecture restructure for the businesses CMS and eCommerce platform. Developed a visiontype that the director of Product used to secure a fresh round of funding from the board.
Design Operations Manager
Jigsaw XYZ
Empowering a team of product and creative designers to discover and deliver best-in-class services for our customers.
- Launched a career planning toolset
- Represented Design at the Board level
- Accountable for pipeline management
- Setup the organisation's ATS
- Managed Design content of an internal apprenticeship program
UX Consultant/Product Manager
Jigsaw XYZ
Productionised designs for a HR tool that onboards new employees.
- Delivered production UIs
- Co-ordinated content designers and researchers
- Ran sprint ceremonies
- Liased with the client's Product Owner daily
- Provided account manager insight and support
- Worked on NFRs and pen-test preparation
UX Consultant
DIGI2AL
Led the UX for an 8 week GDS Alpha project that sought to validate the need for a financial submission and reporting tool in one of the government's departments that has a global reach.
UX Consultant
Equal Experts
Working with a network of consultants specialising in agile delivery. The assignment was to enable Shawbrook Bank to operate a User Experience function in the business. Using agile techniques to demonstrate modern product development methodologies.
UX Consultant
Shawbrook Bank
Embedded in delivery teams we built working software using Agile and XP methodologies while mentoring staff and helping put in place a long term way of working that would continue to show value long after we left.
- UX recruitment strategy
- Leading the development of a Design System
- Demonstrating a research methodology to the business
- Hands on generation of typical UX artefacts
UX Consultant
Pop menu
Consult a start-up team based in the United States. Employed behavioural economics and cognitive theory to create design patterns the organisation can use to maximise their consumer KPIs.
UX Consultant
DfE: Skills Funding Agency
UX Mentor
CareerFoundry
Helping fledgling designers to master the world of User Experience Design.
- Review coursework and provide feedback
- Provide additional insight into tasks
- Transpose theoretical learning into practical advice for each student in their work environment.
- Monthly conference calls with students
- Inspire, motivate and challenge students
UX Consultant
BIS: Skills Funding Agency
UX Consultant
DIGI2AL
Principal UX Designer
FOODit
Lead UX Designer for EMEA
CareerBuilder
Acting as an integral part of a global product team, my role was to interact closely with product owners and their teams to evangelise user experience, dual track agile and discovery as prescribed by the industry thought leaders.
- Leadership workshop
- Product Owner coaching
- High risk and big bet LEAN MVP projects
UX Designer
CareerBuilder
Evolving and creating functional front end user experiences in the consumer and SaaS market.
- Quantitative research – GA, OpinionLab, Internal metrics, A/B (Multivariant) testing
- Qualitative research – guerilla testing, user research, expert review, OpinionLabs, internal feedback
- Mockups – Balsamiq, Moqups, Inkling sketching
- Prototypes – HTML, CSS, JavaScript, UXpin
- Walkthroughs – Moqups, InVisionApp
UX Designer
Kaplan
UX Designer
Domestic & General
Build out front end workflow for a European multi-brand domestic insurance platform.
UX Designer
Trinity Mirror Digital Recruitment
Web Designer
iProperty Media
Redesign and extend functionality of various online properties. Produce editorial layouts for a monthly glossy publication.
- Create a SQL/PHP script to store and recall historical winners lists
- Design, Develop and iterate on registration forms
- Put in place a CMS to replace static page designs
- Design a executive car aggregator site
- Maintain a luxury property portal
- Install and design a youtube clone for luxury property
