Worked in a forming team that was accountable for monetizing the post-application stage of a candidate's hiring experience. Was responsible for product discovery and design delivery. Using a lean mindset and a data-driven approach our team led metrics on engagement and revenue.
Covered a client's (Nuffield Health) UX manager's maternity leave. Worked predominantly on an information architecture restructure for the businesses CMS and eCommerce platform. Developed a visiontype that the director of Product used to secure a fresh round of funding from the board.
Empowering a team of product and creative designers to discover and deliver best-in-class services for our customers.
Productionised designs for a HR tool that onboards new employees.
Led the UX for an 8 week GDS Alpha project that sought to validate the need for a financial submission and reporting tool in one of the government's departments that has a global reach.
Working with a network of consultants specialising in agile delivery. The assignment was to enable Shawbrook Bank to operate a User Experience function in the business. Using agile techniques to demonstrate modern product development methodologies.
Embedded in delivery teams we built working software using Agile and XP methodologies while mentoring staff and helping put in place a long term way of working that would continue to show value long after we left.
Consult a start-up team based in the United States. Employed behavioural economics and cognitive theory to create design patterns the organisation can use to maximise their consumer KPIs.
Helping fledgling designers to master the world of User Experience Design.
Acting as an integral part of a global product team, my role was to interact closely with product owners and their teams to evangelise user experience, dual track agile and discovery as prescribed by the industry thought leaders.
Evolving and creating functional front end user experiences in the consumer and SaaS market.
Build out front end workflow for a European multi-brand domestic insurance platform.
Redesign and extend functionality of various online properties. Produce editorial layouts for a monthly glossy publication.
April 1997 – May 2001
July 2002 – 2003
2014
Atlanta, USA
2015
London, UK
2015
Paris, France
2018
London, UK
TBC 2020
London, UK
2018 | Mind the product |
2014 | Mind the product |
2014 | Big Data Analytics Conference |
2013 | Mind the product |
2018 | Public Service Digital Innovation of the Year | Digileaders |
2010 | Best Dentistry Website | Dentistry Magazine |
2010 | Best Dentist professional website | Dentistry Magazine |
Reference contact details are available upon request.
2018 | Disclosure and Barring Service | 000896332792 |
Professional reference | Brendan Sweeney | CEO @ PopMenu |
TYIT Ltd provides a full-stack UX consultancy that designs accessible digital services. We've helped complex organisations like BEIS and DfE achieve digital transformation by running Lean and Agile discovery processes.